1. General Information
This document regulates the terms and conditions of use of the website www.fallenplayer.com (hereinafter, the “Website”), whose owner is SED DE MARKETING, S.L. (hereinafter, “FallenPlayer”), with registered address at Calle Hermosilla, 48, 1º D, 28001, Madrid, Spain, and CIF B02825768.
For any questions, you can contact us by email at info@fallenplayer.com

2. Acceptance of the Terms
Access and use of the Website implies full and unreserved acceptance of these conditions by the user. If you do not agree with any part of these conditions, you must refrain from using this Website.

3. Purpose of the Website
FallenPlayer is an online platform dedicated to the sale of virtual products, such as prepaid cards for digital services (PlayStation, Netflix, among others). The codes of the purchased cards are delivered exclusively digitally, without the need for physical shipments.

4. User Registration
Access to certain services on the Website may require the creation of a user account. It is the user’s responsibility to provide accurate and up-to-date information during the registration process. The user must keep their access credentials confidential and notify FallenPlayer of any unauthorized use of their account.

5. Purchase Conditions
Available Products: The products offered on the Website are subject to availability and may be modified without prior notice.
Prices: The prices indicated include the corresponding VAT. FallenPlayer reserves the right to modify prices at any time. However, the prices in effect at the time of purchase will be respected.
Purchase Process: Once payment is confirmed, the user will receive an email with the digital code of the purchased product.
Payment Methods: FallenPlayer accepts payments by bank card (Visa, MasterCard, Maestro) and bank transfer. All payments are processed securely.

6. Return Policy
Since the products sold are virtual and are delivered immediately after purchase, returns and refunds will not be accepted, except in the case of a technical error attributable to FallenPlayer. In such case, the user must contact info@fallenplayer.com providing all the details of the incident.

7. User Obligations
The user agrees to:

Not use the Website to carry out illegal activities or activities contrary to good faith and public order.
Provide truthful and up-to-date information when registering or making a purchase.
Not attempt to access the Website’s systems or data in an unauthorized manner.
Failure to comply with these obligations may result in the immediate cancellation of the user’s account, without the right to a refund.

8. Intellectual and Industrial Property
All contents of the Website, including texts, images, logos, graphics, designs and software, are the property of FallenPlayer or its licensors and are protected by applicable intellectual and industrial property laws.
Reproduction, distribution or modification of any content of the Website is prohibited without the express prior authorization of FallenPlayer.

9. Limitation of Liability
FallenPlayer shall not be liable for:

Errors or omissions in the contents of the Website.
Damages arising from incorrect or inappropriate use of the Website by the user.
Technical failures that prevent access to or operation of the Website.

10. Protection of Personal Data
The processing of users’ personal data will be carried out in accordance with the provisions of our Privacy Policy, available on the Website.
FallenPlayer complies with the General Data Protection Regulation (GDPR) and the Organic Law on Data Protection (LOPDGDD) to guarantee the privacy of users.

11. Modifications to the Terms
FallenPlayer reserves the right to modify these conditions of use at any time. The changes will be published on the Website and will enter into force from the moment of their publication. It is the user’s responsibility to periodically review the conditions to be informed of possible changes.

12. Applicable Law and Jurisdiction
This document is governed by Spanish law. For the resolution of any conflict that may arise in relation to the Website or the services offered, the parties expressly submit to the courts and tribunals of Madrid.