Privacy Policy of SED DE MARKETING SL

At SED DE MARKETING SL, we are committed to protecting your personal data and ensuring its privacy, security, and compliance with applicable regulations, including the General Data Protection Regulation (GDPR) and the Spanish Law on Information Society Services (LSSI-CE).

This document explains how we manage, use, and protect the personal information you provide when using our website www.fallenplayer.com, where we sell virtual products such as prepaid cards.

1. Data Controller Identification

Name: SED DE MARKETING SL
Tax ID (CIF): B02825768
Address: Calle Hermosilla, 48, 1º D, 28001, Madrid, Spain
Email: info@fallenplayer.com

2. Purposes of Data Processing

We collect and use your personal data for the following purposes:

  • Order and Purchase Management: To process your purchases of prepaid cards and securely deliver codes electronically.
  • Customer Support: To respond to your inquiries and requests and provide support.
  • Commercial Communications: To inform you about promotions, new products, and updates, subject to your prior consent.
  • Legal Compliance: To fulfill our legal, tax, and regulatory obligations.

3. Legal Basis for Data Processing

The processing of your personal data is based on the following legal grounds:

  • Performance of a Contract: We process your data to manage your purchases and ensure product delivery.
  • Consent: We use your data to send commercial communications if you have given us your prior consent.
  • Legal Obligation: We process your data to comply with applicable laws, such as tax and consumer protection regulations.

4. Data Retention

Your data will be retained for as long as necessary to fulfill the purposes outlined above. Afterward, your data will remain blocked for the applicable legal limitation periods. Specifically:

  • Purchase Data: Retained during the contractual relationship and for the time needed to address potential claims.
  • Commercial Communications: Retained until you withdraw your consent or request removal.

5. Data Sharing with Third Parties

We do not share your personal data with third parties except in the following cases:

  • Legal Compliance: To fulfill legal obligations.
  • Service Providers: With service providers assisting us, such as payment platforms or communication services.

In these cases, we ensure that the providers comply with current data protection regulations.

6. User Rights

As a user, you have the right to:

  • Access: Review the personal data we process about you.
  • Rectification: Request corrections to inaccurate data.
  • Erasure: Request the deletion of your personal data.
  • Restriction of Processing: Restrict the use of your data in specific circumstances.
  • Objection: Object to your data being processed for certain purposes.
  • Data Portability: Request the transfer of your data to another controller.
  • Withdraw Consent: Revoke any previously given consent.

You can exercise your rights by sending an email to info@fallenplayer.com with the right you wish to exercise and a copy of your identification document.

7. Data Security

We have implemented technical and organizational measures to protect your data from unauthorized access, loss, or destruction. However, due to the nature of the internet, we cannot guarantee absolute security for information transmitted through our website.

8. Confidentiality

We commit to treating your personal data with strict confidentiality and will not disclose it unless permitted by this Privacy Policy.

9. Privacy Policy Updates

This policy may be updated to reflect changes in our practices or applicable regulations. We recommend reviewing it periodically.